Information We Collect

When you work with us to develop exercise programs, we collect information that helps us create safe and effective fitness plans tailored to specific age groups and individual needs.

We don't collect personal health information about the individuals who will participate in the programs we develop. Our focus is on creating appropriate exercise frameworks based on age groups and general fitness principles.

How We Use Your Information

Your information helps us deliver professional exercise program development services that meet your specific needs and comply with Croatian regulations for health services.

Data Storage and Security

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure.

Your data is stored on secure servers within the European Union, ensuring compliance with Croatian and EU data protection regulations. We use encryption for data transmission and storage, and access to client information is restricted to team members directly involved in your project.

Physical documents are stored in locked filing cabinets at our Split office, and digital files are protected with password security and regular backups. We conduct regular security reviews to identify and address potential vulnerabilities.

In the unlikely event of a data breach, we will notify affected clients within 72 hours and take immediate steps to secure the compromised information and prevent further incidents.

Your Rights Under Croatian and EU Law

As a client of our Croatian-based health services, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR) and Croatian data protection laws.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may ask for identification to verify your identity before processing your request.

Information Sharing and Third Parties

We share your information only when necessary to provide our services or when required by law. We don't sell client data or use it for purposes unrelated to your exercise program development needs.

Occasionally, we may work with specialized consultants or equipment suppliers to develop comprehensive programs. In these cases, we share only the minimum information necessary and require written confidentiality agreements.

We may also share information with Croatian health authorities if required for regulatory compliance, or with legal authorities if compelled by court order or legal process.

For accounting and business management, we share basic contact information with our professional services providers, including our accountant and business insurance provider, all of whom are bound by professional confidentiality requirements.

Data Retention

We retain your personal information only as long as necessary to fulfill our professional obligations and comply with Croatian business and health service regulations.

Active client information is kept during our working relationship and for three years afterward to support any follow-up questions or program modifications. After this period, we anonymize the data or securely delete it unless legal requirements mandate longer retention.

Financial records related to our services are retained for seven years as required by Croatian accounting regulations. Communication records and consultation notes are typically deleted after five years unless they contain information relevant to ongoing program safety or effectiveness.

Cookies and Website Data

Our website uses essential cookies to ensure proper functionality when you contact us through our online forms. We don't use tracking cookies, advertising cookies, or analytics that identify individual visitors.

When you submit contact forms, we temporarily store your browser information to prevent spam and ensure message delivery. This technical information is automatically deleted after 30 days.

You can disable cookies in your browser settings, though this may affect your ability to use certain features of our website, particularly contact forms and resource downloads.

Changes to This Privacy Policy

We review and update this privacy policy annually or whenever we make significant changes to our data handling practices. Changes are posted on our website with an updated effective date.

For substantial changes that affect how we use your existing information, we will notify current clients by email at least 30 days before the changes take effect. This gives you time to review the updates and exercise your rights if needed.

Previous versions of our privacy policy are available upon request for your reference and to track how our practices have evolved over time.